Privacy Policy

Our Commitment to Privacy

At Kallque, we believe technology should drive progress — not complexity. Our privacy practices reflect our core values:

Information We Collect

A. Personal & Professional Information

• Name, email address, phone number
• Company name, designation, and business contact details
• Resume and employment details (for career applicants)
• Payment information and billing addresses
• Government-issued ID (only when legally required)

B. Service & Project Information

• Project requirements, technical documentation, and business inputs
• Communication records related to consulting, development, QA, training, payroll, or outsourcing services
• Performance metrics and project timelines
• Feedback and testimonials (only with explicit consent)

C. Financial & Transaction Data

• Billing details, invoices, payment confirmations
• Payroll and tax-related data (where contractually applicable)
• Transaction history and payment methods (encrypted)
• Compliance records for financial reporting

D. Technical & Usage Data

• Device information, IP address, browser type
• Application usage logs and analytics data
• Geolocation data (only with permission)
• Session recording and error logs (for troubleshooting)

How We Use Your Information

• Deliver software development, QA, IT consulting, outsourcing, payroll, and training services
• Manage client relationships and contractual obligations
• Process payments, payroll, compliance, and reporting
• Communicate service updates, security alerts, and business notifications
• Improve service quality, security, and operational efficiency
• Recruit, evaluate, and onboard talent
• Comply with legal, regulatory, and audit requirements
• Detect and prevent fraud, unauthorized access, or security breaches
• Perform analytics and generate business intelligence (anonymized data)
• Personalize your experience and recommend relevant services

Data Sharing & Disclosure

• No Sales Policy: We do not sell, rent, or trade personal information to third parties
• Authorized Stakeholders: Data is shared only with authorized team members involved in service delivery
• Third-Party Providers: Trusted vendors (payment processors, hosting providers, analytics tools) access data under strict confidentiality agreements (Data Processing Agreements in place)
• Legal Compliance: Information may be disclosed when required by law, court order, or regulatory authority
• Business Transfers: In case of merger, acquisition, or asset sale, data may be transferred with prior notice
• Subcontractors: Only subcontractors who sign NDAs can access limited data necessary for service delivery

Data Security Measures

• Industry-standard secure infrastructure with firewalls and intrusion detection systems
• End-to-end encryption (TLS 1.3) for data in transit
• AES-256 encryption for sensitive data at rest
• Role-based access control (RBAC) limiting employee data access
• Multi-factor authentication (MFA) for all administrative accounts
• Regular security audits, penetration testing, and vulnerability assessments
• Continuous monitoring and threat detection systems
• Incident response protocols with 24/7 monitoring
• Annual security training for all employees
• ISO 27001 certified information security management

Data Retention Policy

• Data retained only for the duration necessary to deliver services or fulfill contractual obligations
• Payroll and financial records retained as per India Companies Act (typically 5-7 years)
• Tax-related data retained as per Income Tax Act requirements
• Communication records archived for 2 years after project completion
• Technical logs and analytics data retained for 90 days
• Data securely deleted or anonymized using cryptographic erasure when no longer required
• Clients can request data deletion anytime (subject to legal retention requirements)

Your Rights & Control

• Right to Access: Request and review all personal data we hold about you
• Right to Correction: Request corrections to inaccurate or incomplete information
• Right to Deletion: Request deletion of your data (subject to legal obligations)
• Right to Portability: Receive your data in machine-readable format
• Right to Withdraw Consent: Withdraw consent at any time for non-contractual processing
• Right to Object: Object to direct marketing, profiling, or automated decision-making
• Communication Preferences: Control email, SMS, and notification frequency
• Cookie Control: Enable/disable non-essential cookies through preference center

How to Exercise Your Rights: Email us at privacy@kallque.com with your request. We'll respond within 30 days.

Cookies & Tracking Technologies

Kallque uses cookies and similar technologies to enhance user experience, analyze usage, improve services, and ensure security.

Cookie Types:

• Essential Cookies: Required for core functionality, authentication, and security
• Functional Cookies: Remember preferences and customization settings
• Analytics Cookies: Help us understand how users interact with our platform (Google Analytics 4)
• Marketing Cookies: Enable personalized content (with explicit consent only)

Tracking Technologies:

• Web beacons and pixel tags for campaign tracking
• Session replay tools (with opt-in) for UX improvement
• Heat mapping to analyze user behavior (anonymized)

Cookie Management: You can manage cookies through your browser settings. Disabling non-essential cookies may impact certain features but won't affect core functionality. Update Cookie Preferences

Careers & Recruitment Privacy

When you apply for a position at Kallque, we collect and process your resume, application details, and background information for hiring purposes.

• Recruitment data is used solely for hiring and workforce management
• Information handled with strict confidentiality and security measures
• Unsuccessful candidates' data retained for 12 months then securely deleted
• Reference checks conducted only with prior explicit consent
• Background verification (if required) conducted by authorized third parties only
• Candidates can request access or deletion of their application data anytime

Children's Privacy

Kallque Services are designed for business professionals and are not intended for individuals under 18 years of age.

• We do not knowingly collect personal information from minors
• If we become aware of data collection from a minor, we will immediately delete it
• Parents or guardians suspecting data collection can contact us immediately

Report Concern: Email privacy@kallque.com

Third-Party Links & Services

Our websites and applications may contain links to third-party services, social media platforms, and external websites.

• Kallque is not responsible for external privacy practices or policies
• Third-party services operate under their own terms and privacy policies
• We recommend reviewing third-party privacy policies before sharing information
• Links provided for convenience; we don't endorse external content

International Data Transfers

Kallque operates globally and may transfer data to countries with different data protection regulations.

• All international transfers comply with GDPR, CCPA, and local regulations
• Standard Contractual Clauses (SCC) used for EU data transfers
• Data Localization: Indian data stored on servers within India
• Equivalent security standards maintained across all jurisdictions

Policy Updates & Changes

This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or regulatory guidelines.

• Changes will be published with an updated "Last Updated" date
• Material changes will be communicated via email or prominent website notice
• Continued use of Services implies acceptance of updated policy
• Archive of previous policies available upon request